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Bharti AXA General Insurance is now part of ICICI Lombard General Insurance.
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If you are an existing policyholder of erstwhile Bharti AXA General Insurance, please click here for grievance redressal.
Dear Customer,
We request you to send your concerns to the following channels in the order mentioned below. We will acknowledge receipt of your concerns and respond to you upon completion of the investigation. Please fill in all your contact details to enable us to get in touch with you.
Call us toll free at 1800 2666
For Crop Insurance,
Call us toll free at 1800 266 9725
For Senior Citizens,
Call us toll free 1800 2666(Available 9 am to 9 pm)
Write to us at
Customer Support,
ICICI Lombard General Insurance Co. Ltd.
Ground floor- Interface 11, Sixth floor- Interface 16 ,
Office no 601 & 602, New linking Road
Malad (West), Mumbai – 400064
For all your service requests e-mail us at
If the resolution you received
does not meet your
expectations,
Please email Dharamveer R.,
Deputy Vice President - Customer Support
Dharamveer R.
Escalation desk (Covid-19 support)
Phone: 022-68170391
9:30am to 6:30pm
If you are still not
satisfied with the
resolution provided,
Please email
Vasundhara B
Head –
Customer Support
If after having followed Steps 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal. Click here to get details on Insurance Ombudsman offices.
The details of Insurance Ombudsman are also available on the website of Governing Body of Insurance Council, Click here
By clicking on the hyperlink, you will be leaving ICICI Lombard website and entering to another external website. ICICI Lombard does not control or endorse this website and bears no responsibility of them.
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